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STARTING JANUARY 1ST, 2026: A 3% processing fee will be added to all credit card transactions. No fees for debit or cash transactions.

Privacy Policy

Effective Date: 7/13/2026

At Dog Dayze Doggie Daycare & Boarding, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect personal information when you:

• Schedule daycare, boarding, grooming, or other services
• Complete forms on our website
• Contact us by phone, email, or text message
• Subscribe to receive updates or promotions
• Create or manage an account with us

The information we collect may include:

• Name
• Email address
• Phone number
• Mailing address
• Pet information (including vaccination records, veterinary information, feeding instructions, medical needs, and emergency contacts)
• Payment information (processed securely through our payment processor)
• Any additional information you voluntarily provide

How We Use Your Information

We use your information to:

• Schedule and manage appointments and reservations
• Provide daycare, boarding, grooming, and related services
• Communicate regarding your pet’s stay or services
• Send appointment confirmations and reminders
• Respond to questions and customer service requests
• Send promotional offers, company updates, or event announcements if you have opted in
• Improve our services and customer experience
• Comply with applicable legal obligations

How We Protect Your Information

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers that assist us in operating our business, such as payment processors, appointment scheduling software, or SMS service providers. These providers are required to protect your information and use it only for providing services on our behalf.

SMS consent and phone numbers collected for SMS communications will not be shared with any third parties or affiliates for marketing purposes.

SMS Communications

If you choose to opt in to receive text messages from Dog Dayze Doggie Daycare & Boarding, you may receive SMS messages including, but not limited to:

• Appointment confirmations
• Appointment reminders
• Boarding and daycare updates
• Reservation information
• Account notifications
• Promotional offers and special events (if you have opted in)
• Customer service communications

SMS Disclosure

If you consent to receive SMS from Dog Dayze Doggie Daycare & Boarding, you agree to receive appointment reminders, boarding and daycare updates, customer care messages, and occasional promotional SMS messages from us.

Reply STOP to opt out at any time.

Reply HELP for assistance.

Message and data rates may apply.

Messaging frequency may vary.

Your Choices

You may:

• Opt out of promotional emails by clicking the unsubscribe link.
• Opt out of SMS messages at any time by replying STOP.
• Contact us to update or correct your personal information.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website performance, analyze traffic, and enhance your browsing experience. You may disable cookies through your browser settings, although some website features may not function properly.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us.

Dog Dayze Doggie Daycare & Boarding

Bolingbrook Location
570 W Boughton Rd
Bolingbrook, IL 60440

630-366-6006

North Aurora Location
81 Miller Dr
North Aurora, IL 60542

331-278-7070